Contact Us

Best way to reach us

Email admin@keymicrosystems.com with your note. We read every message and reply when we can add clarity or update a guide.

What to include

• Your router make and model and whether devices connect through Ethernet, mesh, or a single router.
• Device names and the app or hub you use for control.
• A brief summary of the issue and what you have tried so far.

What we can help with

• Pointing you to guides that match your setup and outlining the steps to follow.
• Sharing compatibility notes between Zigbee, Z Wave, Matter, and WiFi gear.
• Suggesting ways to test network stability, coverage, and latency before adding more devices.

What we cannot do

• No one to one consulting or remote access.
• No product sales or affiliate placement requests.
• No paid support or white glove installs.

Response expectations

We review messages twice per week. If an answer already exists in a guide, we will point you to that page so you can follow the steps right away.